BASIC INFORMATION ON THE POSITION

Position Name: Trainee - Delivery Excellence

Mandatory/Required Skills & Location

Position Name: Trainee - Delivery Excellence

Location: [[location_obj]]

PURPOSE OF THE ROLE

Trainee  - Process & Quality is required to provide process and quality assurance support to projects in CBU. Trainee is expected to learn SLK QMS throughly and work on CBU projects. Trainee is responsible to work with the Project Owner & Delivery team to ensure project specific process & product quality assurance activities are performed for selected projects, participate in reviews (internal / customer) and report project status

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Participate in receiving, analysing and improving Customer satisfaction, reduce customer complaints and customer reported defects
• Participate and contribute in Customer status calls, customer reviews from Process & Quality perspective
• Derive PPQA plan for CBU projects, perform, monitor and report the activities to the concerned. Should have supported 1 or 2 projects as SQA or Process Support
• Contribute/ Drive to Quality reviews and improvement initiatives within the CBU
• Participate/ Contribute in Operational Reviews, Internal team meetings
• Support POs and PMs in Process tailoring, Planning, Estimation, Risks management and Reviews.
• Ensure Project’s adherence to QMS and Projects’ defined software processes through health reviews & compliance reviews/ audits. Provide early alert and right insight to the management
• Define metrics for the projects. Track periodically and publish to management
• Review project planning documents and engineering artifacts to ensure First Time Right / Quality at source
• Assist PO / PM in process tailoing and establishing project's software development process based on SLK process and customer / project specific requirements
• Come up with practical and innovative thoughts for optimization / efficiency improvement
• Actively participate in nominated training programmes

EDUCATION QUALIFICATION

1. Bachelor of Engineering (any discipline) or MCA

MINIMUM EXPERIENCE REQUIRED

1. Overall (in years): Fresher - 1 year
2. Relevant (in years): Fresher - 1 year

DOMAIN/ FUNCTIONAL SKILLS

• Knowledge on SDLC (Waterfal, Iterative, Agile etc.) and various Quality Models / Framework (CMMI, ISO)
• Knowledge on Quality Assurance, Control and Improvement activities
• Should possess good communication skills (Oral & Written)
• Ability to manage a team and interact with PO / PM
• Knowledge of ALM tools like Version One, TFS, MS office tools like MS Excel