Experience in Application Support along with UNIX knowledge. Java understanding for troubleshooting and debugging.
Experience in different cloud environments Azure GCP and AWS. Basic Knowledge on Web server, Windows, and AIX server.
Decent experience or knowledge in WAS. Handle the bridge calls.
Person should be really willing to take up challenging tasks and interact with the customers.
Log analysis Java and Dot net Java/Heap size or Hung threads or Memory dumps and trouble shooting.
Excellent communication and interpersonal skills.
Should be an excellent team player.
Works closely with On shore Service Management teams to ensure timelines are being met.
Highly motivated, self directed, team oriented Customer focused.
Exposure on Splunk, Dynatrace , ServiceNow and Jenkins tools.
Exposure and C competency in Change and Incident/Problem Management Processes as per ITIL framework