Collaborate with sales teams to understand client requirements and craft tailored BPO solutions. Develop detailed proposals, RFP responses, and presentations to showcase company capabilities. Work closely with delivery teams to align proposed solutions with operational feasibility. Analyze client business processes and identify opportunities for efficiency improvements. Conduct cost estimation, pricing analysis, and effort estimation for proposed services. Coordinate with technology and innovation teams to integrate automation and AI into BPO offerings. Engage in client meetings, workshops, and presentations to support sales discussions. Ensure smooth handover of secured deals to delivery teams for implementation. Track industry trends, competitive landscape, and emerging technologies in the BPO space. Continuously enhance pre sales documentation, case studies, and marketing collateral.
 Bachelor's degree in Business, IT. Experience in BPO pre sales, solutioning, or delivery