ý Process participants plan level transactions ý Handling of complex Critical tr ansactions or projects ý Achieving the stringent daily productivity targets ý St rict adherence to non disclosure of client information by preserving client conf identiality ý Research on the queries requests sent by the business partners tra nsaction processing client support teams and replying to the same with minimum r esponse time ý Excellent organizational skills with ability to identify and prio ritize high value transactions ý Completing assigned responsibilities within de fined SLAs